How to Look Up a Phone Number in Arkansas
Start with who holds the number. A state employee's line lives in the State Employee Directory on Arkansas.gov. An agency's main line is on its own site or the state agency list. A teacher or district office shows up in the Department of Education's directories. A benefits question has a dedicated DHS hotline, and a utility problem has both an emergency line and a customer service line, which are never the same thing.
When the online route fails, the fallbacks still work. The State Operator at 501-682-3000 connects callers to state employees and departments the old-fashioned way, per the Shared Administrative Services FAQ. County and city offices answer their own switchboards. And when a number is simply not published, an open-records request to the agency's FOIA contact is the last resort, with the caveat that protected details get redacted.
Arkansas State Agency Phone Numbers
The Arkansas State Employee Directory is the statewide staff lookup, and the State Directory beside it handles departments and services. Between them and the agency list, nearly every state office in Arkansas can be reached without guessing. The offices below field the heaviest call volume.
PSC Consumer Services
Utility and telecom complaints, TDD 800-682-2698
501-682-1718 / 800-482-1164
A few others belong in every Arkansas contact list. The Department of Health answers at 501-661-2000 or 800-462-0599. The Division of Elementary and Secondary Education takes calls at 501-682-4475, weekdays 8 a.m. to 4:30 p.m. The Attorney General's consumer team is at 800-482-8982 for anyone who lost money to a scam, and state revenue administration questions go to 501-682-7087.
Arkansas Public Safety Phone Numbers
Safety numbers split into the short codes everyone should memorize and the longer lines for specific agencies. The short codes come first. After those, the Arkansas State Police troop offices give every region of the state a direct law enforcement line, listed in the ASP agency directory along with division commanders and an FOIA contact.
911 - immediate police, fire, or medical emergency.
988 - Suicide and Crisis Lifeline, calls and texts, 24/7.
211 - Arkansas 211 for community services and benefits navigation.
Poison Control - 1-800-222-1222.
Crimes Against Children - 800-482-5964.
State Police headquarters answers at 501-618-8000 in Little Rock. Each troop covers its own counties:
| Troop | Office | Phone |
|---|---|---|
| A | Little Rock (Pulaski, Faulkner, Lonoke, Saline) | 501-618-8282 |
| B | Newport | 870-523-2701 |
| C | Jonesboro | 870-935-7302 |
| D | Forrest City | 870-633-1454 |
| E | White Hall | 870-247-1483 |
| F | Warren | 870-226-3713 |
| G | Hope | 870-777-4641 |
| H | Fort Smith | 479-783-5195 |
| I | Harrison | 870-741-3455 |
| J | Clarksville | 479-754-3096 |
| K | Hot Springs | 501-767-8550 |
| L | Lowell | 479-751-6663 |
Beyond state police, the DHS hotline set covers abuse and crisis reporting: adult maltreatment at 1-800-482-8049, child maltreatment at 1-800-482-5964 with TDD at 1-800-843-6349, and a crisis line at 1-866-992-2291. National lines fill the rest: domestic violence at 1-800-799-7233 and RAINN sexual assault support at 1-800-656-4673. Local police and fire non-emergency numbers stay with each city and county, so identify the town first.
Arkansas School District and University Numbers
The ADE School Personnel Directory is the single best phone source in Arkansas education. It lists every district with its superintendent, addresses, and a staff block for each role, right down to the district's homeless coordinator, foster care liaison, Title IX coordinator, and child nutrition director. The search tools are simple:
| Field | Type | Required | Notes / Format |
|---|---|---|---|
| Index Search | A-Z links | No | Jump to districts by first letter |
| Sort by | Links | No | District name or LEA number |
| Export Excel | Button | No | Downloads the full directory as a spreadsheet |
| District entry | Structured text | n/a | District, LEA number, superintendent, website, mailing and shipping addresses |
| Staff blocks | Structured text | n/a | Staff name, title or titles, email, phone, fax |
A sample district entry shows how specific the results get. One charter district's listing includes its child nutrition director at 501-803-9730, a federal program coordinator at the same number with an extension, and a SPED supervisor at 501-851-3333, each with title and email attached. Arkansas higher education runs its own lookups. The University of Arkansas offers campus directory assistance at 479-575-2000, with department lines for the registrar, treasurer, scholarships, and libraries. The UAPB directory at Pine Bluff filters by people or departments, needs at least three letters in the search box, and returns contact cards with a direct 870 phone, email, and a copy-contact button. For public libraries, the State Library branch directory lists every branch statewide by city and county.
Note: The ADE Employee Directory at adedata.arkansas.gov handles the education department's own staff, searchable by name, division, and unit.
Arkansas Utility Phone Numbers
Keep two numbers for every utility, because the emergency line and the billing line do different jobs on different schedules. Outage and leak lines answer day and night. Customer service closes evenings and weekends. Providers change by territory across Arkansas, especially on the gas side after recent service-area transitions, so confirm which company actually serves your address.
| Utility | Emergency / Outage | Customer Service |
|---|---|---|
| Entergy Arkansas (electric) | 800-968-8243, 24/7 | 800-368-3749, weekdays 7-7 |
| Entergy business accounts | 800-968-8243 | 877-ETR-BIZZ, weekdays 8-5 |
| CenterPoint Energy (gas) | Leave the area for any leak, then call the provider's emergency line | 1-800-227-1376 |
| Delta Utilities (gas) | 1-833-DELTA-99 plus 911 if unsafe | Online support hub |
| Arkansas 811 (dig safety) | Dial 811 or file and track tickets online | |
Complaints about regulated utilities go to the Public Service Commission once the company itself has failed to fix things. The PSC complaint form takes the details online, or consumers can call 501-682-1718 or 800-482-1164.
The form asks for your name, email, the utility company, service address, and complaint details, and the same page lists the phone, mail, and walk-in alternatives for people who would rather not file online.
Health and Benefits Numbers in Arkansas
The Department of Human Services runs a full switchboard of program lines, gathered on its hotlines page. The Access Arkansas helpline is the front door for SNAP, Medicaid, and TEA questions, and its contact text runs in English, Spanish, and Marshallese. The most-dialed DHS lines in Arkansas:
- Access Arkansas - 1-855-372-1084, benefits applications and questions
- ARKids First - 1-888-474-8275, children's health coverage
- EBT Help Desk - 1-800-997-9999, around the clock
- Non-Emergency Transportation - 1-888-987-1200, Medicaid rides
- Mental Health and Addiction Support - 1-844-763-0198
- Adult Protective Services - 1-800-482-8049
- Choices in Living Resource Center - 1-866-801-3435, long-term care navigation
On the provider side, Arkansas Children's Hospital answers general calls at 501-364-1100 in Little Rock and 479-725-6800 at its Northwest campus. The state WIC office is at 501-661-2508 or 1-800-253-0002, and the Department of Health's main lines at 501-661-2000 and 800-462-0599 route to county health units statewide.
Arkansas Records and Legal Help Lines
Record-related calls route by record type. Birth, death, marriage, and divorce certificates go through the Arkansas Department of Health's vital records operation, with county health units able to assist. Vehicle titles and registration go to DFA Motor Vehicle at 501-682-4692, while driver's license work now runs through revenue offices and the statewide appointment system. Attorney verification is its own path: the state's attorney search covers licensees, but the official record sits with the Supreme Court Clerk at 501-682-6849. For people who need a lawyer rather than a lookup, Legal Aid of Arkansas answers its helpline at 1-800-952-9243, which is the route its intake staff strongly prefer over walk-ins. Marriage licenses and voter registration stay with the county clerks, one per county, all 75 of them.
County Numbers Across Arkansas
No statewide table lists every county clerk, sheriff, and assessor, so the working method is the locator route. Arkansas.gov links County Government Services from its portal. DHS publishes a county office finder, the Department of Health lists county health units, and DFA's locations page finds the nearest revenue office. Court contacts vary by judicial circuit, which makes the county clerk the right first call for case questions. When none of those fit, the state-level helplines will usually route a caller to the right county desk.
Reverse-Lookup: Official Channels
Official sources cannot always name a caller, but they can confirm or destroy a caller's story, which matters more. A scammer claiming to be DHS falls apart the moment you compare their number against the real helplines. The check takes five minutes:
- Write down the displayed number, the date and time, and what the caller claimed. Keep any voicemail.
- If the caller claimed a state agency, find that agency through Arkansas.gov or the State Employee Directory and compare numbers. Never call back the displayed number to check it.
- If the caller claimed law enforcement, verify against the State Police troop numbers or your county sheriff's official site.
- Search the number at the FCC Consumer Complaint Center and the Arkansas AG's scam alerts to see if it is already reported.
- File complaints where they fit: the FCC for spoofing and unwanted calls, donotcall.gov for telemarketing violations, the AG for Arkansas-specific scams.
The FCC center shown above handles phone, robocall, text, and spoofing complaints, and its guidance pages explain what happens after filing. Two more federal tools help specific cases. The Reassigned Numbers Database tells businesses whether a number changed hands after a consent date, and NANPA's assignment records confirm whether a prefix even exists.
Reverse-Lookup: Third-Party Tools
Everything in this section is a private commercial service, not a government source. These tools lean on crowdsourced reports and marketing data, so treat their answers as leads to verify rather than facts. Used that way, they are genuinely helpful for putting a tentative name or a spam label on an unknown 501, 479, 870, or 327 number. Whitepages reverse phone lookup is the best known of the set.
Its free tier labels a number's type and general location, with names mostly behind the paid tier. The rest of the field compares like this:
| Tool | Free? | Returns Name | Returns Carrier / Line Type |
|---|---|---|---|
| Whitepages | Freemium | Often paid | Sometimes |
| NumLookup | Free / freemium | Often | Sometimes |
| Truecaller | Freemium, app-based | Crowdsourced name or spam label | Limited |
| RoboKiller | Freemium, app-based | Spam identity when known | Limited |
| YouMail Directory | Free web directory | Spam-name labels | Limited |
| Carrier apps: ActiveArmor, Call Filter, Scam Shield | Free with your line | Spam labels | Own network |
Line Type and Carrier Clues
Whether a number is landline, wireless, or VoIP changes how much you can trust it. Arkansas state offices tend to sit on stable landline blocks, like the 501-682 range that runs through Little Rock government or the 479-575 campus block in Fayetteville. Wireless numbers move between carriers freely, so the prefix no longer proves who serves them. VoIP numbers are the cheapest to obtain, which is why scammers favor them, though plenty of legitimate businesses use VoIP too. The region behind any code is covered on the Arkansas phone area codes page.
| Line Type | Typical Use | Lookup Caution |
|---|---|---|
| Landline | Government switchboards, campus PBX, older home lines | A government-looking prefix is a clue, never proof |
| Wireless | Personal mobiles on AT&T, Verizon, T-Mobile, U.S. Cellular, and MVNOs | Portability breaks the prefix-to-carrier link |
| VoIP | Business phone systems, app-based numbers | Easy for scammers to obtain and discard |
Note: Caller ID can be spoofed on any line type, so no display, however local it looks, should settle who is really calling.
Reporting Scam Calls in Arkansas
Arkansas gives scam reports a real home. The Attorney General's robocall reporting form collects the full picture: whether it was a call or text, your provider, the date and time, the displayed caller ID, what the call was about, and even an uploaded recording.
Those details are what turn a complaint into a case, so gather them before you file. Scams can also go to consumer@ArkansasAG.gov, and anyone who actually lost money should call 800-482-8982. On the federal side, the National Do Not Call Registry handles telemarketing registration and violations.
Registering there is free, by web or at 1-888-382-1222 from the phone you want listed. The FTC itself warns that scammers ignore the registry, so pair registration with your carrier's blocking app and report the calls that get through anyway.
Community Resource Numbers for Arkansas
For every need that is not a government office, Arkansas 211 is the number to know. Dialing 211 anywhere in the state reaches a resource specialist backed by a database of more than 19,000 services, from food pantries to rent help. The same team answers at 866-489-6983, takes texts when you send a ZIP code to 898211, and can warm-transfer crisis callers to trained help. Accessibility has its own lines too: the State Library's services for the blind and print disabled answer at 501-682-1155 or 1-866-660-0885. Together with the multilingual Access Arkansas helpline, these fill the gaps no traditional phone book ever covered.